Here at Appledore Dental Clinic in Milton Keynes, our ethos is to provide the best possible treatment for all patients, in a relaxed and caring environment.
We were so pleased to receive the following email from a new patient this week, which shows that we are living up to our reputation for being one of the best dentists in Milton Keynes for nervous patients.
A visit to the dentist: the story of a nervous patient
“I have always been a very nervous patient when it comes to visiting the dentist , the whole heart pounding , palms sweating , knees shaking, feeling sick and kind of nervous and that’s before getting to the dental practice.
I saw a news article where Appledore had won Dental Practice of the year and following this had a look at the reviews and after liking what I read took the plunge to email the practice with my dental concerns.
I received a response back asking if I would like a video call with Teresa and from the moment Teresa called it was like talking to an old friend, we had a conversation lasting about 20 minutes.
Teresa was friendly and easy to talk to, she listened attentively to my concerns and I trusted her almost immediately.
Following this an appointment was made via Chrissy who was warm and chatty.
I received a gentle reminder email prior to my appointment which I appreciated.
On the day of my appointment (during lockdown #2) I was let in by Lisa and it helped that I was seen straight away, no sitting around feeling awful!
Throughout my first appointment with Pyry I was made to feel comfortable by his professional demeanor – he made it clear what he was going to do before he did it, using clear words and giving me the opportunity to stop at anytime, Jo his Dental Nurse continually asked if I was OK and was either holding or squeezing my hand which I found reassuring.
I had a follow up appointment with Emma the Dental Hygienist and Dental Nurse Nancy, this appointment was almost an hour and in all honestly I disliked it a lot, however Emma and Nancy were so patient, so kind and so very understanding that I doubt I would have gotten through it without their support, I had many breaks throughout and they were so reassuring and kind to me.
All in all, I am not cured by my fear of the dentist however I do feel like I can build my trust in Appledore based on these first experiences.
In fact, I recommended Appledore to my daughter who suffers from social anxiety, her experience was equally positive,
My daughter corresponded by email only as I explained to Smile Advisors Lisa and Chrissy that she was not comfortable with telephone calls.
My daughter had mentioned how all staff were friendly and smiley and how they made her feel comfortable and at ease, she added how Emma and Dr Priya were great at informing her of what they were doing at each step which made the overall experience more comfortable.
Thank you Appledore for looking after my daughter and for instilling some confidence in my future when it comes to looking after my teeth.”
Emma S, Milton Keynes
If you are feeling nervous about a visit to the dentist then get in contact with our friendly team at Appledore. You can contact our dental surgery in Milton Keynes here and we are currently offering free initial consultations online.